Revenue says one thing. Cash says another. We find out why.
Real patterns, not edge cases. The surface looks fine. The money is leaving underneath.
Illustrative cases built from the patterns we see most often in hospitality.
Fees, platform cuts, voided tickets, and undeposited cash all live in this gap. Most is explainable. The slice that is not is the leak, and no single report reads both sides to catch it.
A strong week on the POS, noticeably less in the account. Fees cover most. The remainder, every week, is money walking out unnoticed.
Commission tiers, promo co-funding, refund clawbacks, and adjustment fees stack across hundreds of orders. The headline payout never tells you whether the math worked in your favour.
Refunds issued to customers, commission on those orders never reversed. A few percent, every month, compounding.
Recipes say one amount. Stock says more. The difference is over-pouring, waste, or comps nobody logged, and it reads as a healthy food cost until the two sources are lined up.
Pours drift past spec on every shift. Invisible alone, a margin point or two across the month.
Profit and cash rarely move together. Prepayments, supplier terms, VAT timing, and slow settlement can show your best month while the bank balance quietly falls.
Record revenue, healthy profit, and cash down on the month. The answer sits in working capital nobody tied to the result.
Nobody owns those gaps. So nobody sees them. We do.
Sales happened. The cash never fully arrived. Everyone assumes fees explain the difference. Sometimes a real amount has simply left between two systems, and no report is built to catch it.
Your bestseller looks highly profitable. Once labour, packaging, platform commission, and waste are loaded in, it can be your weakest product. Growth on the wrong items loses money faster.
Revenue up. Profit healthy. Cash still shrinking. The answer hides in working capital, timing, and settlement gaps the P&L was never designed to show you.
One blended margin covers for the branch, the shift, or the channel that is quietly underwater. The group looks fine. One slice of it is paying for the rest.
Reconciliation is the floor, not the ceiling. On reconciled numbers we can show you the performance picture your reports were never able to give you, the KPIs most owners have simply never seen for their own business.
Illustrative dashboard. Real figures come from your own reconciled data.
We never move money. We never post entries. We never touch your systems. You share exports. We reconcile them against each other. We show you what your systems cannot show alone.